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How I work

Process

For mixed methods:

  • Focus Groups

  • Surveys

  • Usabiility Tests

  • Diary Studies

  • Interviews

  • In situ observation


Process:

  1. Plan for each event in collaboration with stakeholders

  2. Develop artefacts and review with Product and Design

  3. Train collaborators on process

  4. Dry run

  5. Conduct event and report insights

  6. Gather post-event feedback


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